Terms and Conditions of Booking

Welcome to Woodshill Byres Holiday Cottages. When you make a booking you are entering an agreement with us.

Prices:  The price includes Electricity, Heating, Bed linen, and Towels.

Pets:  Sorry we do not accept pets on the property.

Smoking:  We have a strict no smoking/vaping policy in the cottages.

COVID: We ask that you let us know if you would like to have visitors to the property at this present time.

Payment Conditions: We require a 25% non-refundable deposit by cheque or bank transfer and the booking form completed. A confirmation of booking will then be sent to you via e-mail.  The balance is due 6 weeks arrival. Non payment of balance is taken as a cancellation. Start dates within 6 weeks of booking require full payment at the time of booking. Last minute bookings require cash on arrival.

Cancellations:  If you need to cancel the booking please contact us immediately. If we succeed in re-letting your dates we will refund all monies paid. If we cannot re-let you will be liable for the full amount. We recommend you take out cancellation insurance.

Coronavirus/Covid 19 cancellation:  Cancellation due to Government restriction and/or local lockdown (based on booking address) legally instructing you not to travel your booking will be refunded in full.

Cancellation due to guest inability or disinclination to travel for any reason remains at the risk of the guest. This includes but is not limited to illness (including Coronavirus/ Covid 19), a requirement to self isolate or quarantine, shielding, jury duty, military service, change in personal or work circumstances, family emergencies and travel delays. If you choose to cancel we will try to relet your property and if successful you will be entitled to a refund less the difference in price between the guests booking and the replacement booking. You are strongly recommended to take out UK travel insurance to cover these eventualities.

If you choose not to take out UK travel insurance, then you accept responsibility for any loss that you may incur due to your cancellation.

Non Availability:  We would only cancel your booking for reasons beyond our control. We would attempt to offer you alternate accommodation, but if this were not possible, or unacceptable to you then we would refund all monies paid by you. Our liability would not extend beyond this refund.

Guests: The number of persons making use of the property must not exceed the stated number on the booking form.

Arrival:  Your accommodation will be available to you from 5pm on the day of arrival.

Departure:  Please be ready to leave your accommodation by 10am on the day of departure and try to leave the property as you found it.

Damages and Breakages:  Please take care of our accommodation. In the event of any breakages or damage, we reserve the right to invoice you for the cost involved. If any problem does occur let us know immediately so that we can rectify it as soon as possible. We reserve the right to enter the property for essential maintenance or deal with an emergency.

Liability:  We do not accept any liability for any damage, loss, injury to any member of your party or any vehicles or possessions, unless proven to be caused by ourselves or our employees or contractors whilst acting in the course of employment.

Data:  Any data gathered during the course of this booking may be held on our computer.